Refund Policy

Last Updated: February 25,2026

Welcome to Veloxi Digital (“we”, “our”, “us”).
Thank you for purchasing from https://veloxidigital.com/. Please read this Refund Policy carefully before making a purchase.


1. Digital Products – No Refund Policy

All products sold on Veloxi Digital are digital products delivered via instant download or digital access.

Due to the nature of digital goods:

  • All sales are final

  • No refunds, returns, or exchanges are provided once the product has been delivered or accessed

By completing a purchase, you acknowledge and agree to this policy.


2. Exceptions – Technical Issues Only

Refunds will not be issued for change of mind or dissatisfaction.
However, we will provide support or replacement access if:

  • The download link is broken

  • Files are corrupted or incomplete

  • You are unable to access the purchased product due to a technical error on our side

In such cases, please contact us within 48 hours of purchase, and we will resolve the issue promptly.


3. Non-Refundable Situations

Refunds will not be provided for:

  • Lack of results, views, or engagement from using the product

  • Platform algorithm changes (Instagram, YouTube, Facebook, etc.)

  • Incorrect use or misunderstanding of the product

  • Incompatibility with third-party tools or software

  • Failure to read product descriptions before purchase


4. Chargebacks & Disputes

Unauthorized chargebacks or payment disputes without contacting support first may result in:

  • Immediate suspension of access

  • Permanent account restriction

  • Legal action if misuse or fraud is detected


5. Contact & Support

For any queries, technical issues, or support related to your purchase, you can contact us at:

📧 mail@veloxidigital.com

We aim to respond to all support requests as quickly as possible.


6. Policy Updates

Veloxi Digital reserves the right to update or modify this Refund Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.